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Configuring tracking

Configure tracking settings in the <PresentationSide> section of the OutboundEmail.xml configuration file.

Procedure

  1. Open OutboundEmail.xml located by default in the config subdirectory of your Content Manager root location in a plain-text editor or XML editor.
  2. Locate the <PresentationSide> section:
    <PresentationSide>
    	<SynchronizationTimeout>100</SynchronizationTimeout>
    	<TrackingCollectionInterval>60</TrackingCollectionInterval>
    	<SynchronizationInterval>10</SynchronizationInterval>
    	<SynchronizationBatchSize>100</SynchronizationBatchSize>
    ...   
  3. Specify the following tracking settings:
    ElementDescription
    <SynchronizationTimeout>(Optional) The number of seconds the Synchronization service has to perform an iteration before the service is timed out.
    <TrackingCollectionInterval>The number of seconds the Collect Tracking Data service waits before checking to see if there is new tracking data on the presentation side.
  4. Save and close OutboundEmail.xml.