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Exporting Contacts from statistics

You can export Contacts from statistics to a CSV file.

Before you begin

  • To export Contacts from statistics, you need Mailing Execution or Mailing Management rights and Read permissions for the Outbound E-mail Folder.

About this task

You can export Contacts, to whom a selected Mailing status applies, and include:

  • all recipients in all Distribution Lists in the Mailing
  • all recipients, or a selection of recipients, in a single Distribution List in the Mailing

Procedure

  1. In the Publication > Outbound E-mail node, navigate to the Folder where your Mailings are stored, select a Mailing and click the Explore Mailing Status icon in the toolbar.
    The Mailing opens on the Statistics tab.
  2. Select a Mailing response status, for example:
    • Select Read (confirmed) to export recipients who have opened the e-mail but not yet clicked the links.
    • Select Action taken to export recipients who have opened the e-mail and clicked one or more of the links.
    • Select a specific link clicked in the Details tab to export recipients who have opened the e-mail and clicked this link.
  3. When you have selected a Mailing response status, do one of the following:
    • Click Export Contacts in the toolbar to export all the recipients to whom the selected Mailing status applies (for all Distribution Lists in the Mailing).
    • Select one Distribution List and click View Contacts to further refine the list of recipients who you want to export (and to whom the selected Mailing status applies)—see step 4.
  4. When you select a Distribution List and click View Contacts, the Distribution List details shows the Contacts in this Distribution List to whom the selected Mailing status applies:
    1. Define search criteria and click Search—for more information, see Searching Contacts
    2. Click the Export Contacts—for more information, see .

Results

The export file is saved to the location on your file system specified. Outbound E-mail creates columns and rows of data in the export file. The columns have the same names as the corresponding Contact Details, and each row in the export file stores data for a Contact.