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Installing Tracking for deprecated Outbound E-mail on the Presentation Server (optional)

Describes how to add Tracking components to the Audience Manager API (RESTful) on a publicly accessible website.

Before you begin

To install Tracking, you must have set up the Audience Manager API (RESTful) Server Role on a publicly accessible website.

About this task

The Presentation Server is a Web application that tracks e-mail responses.

Procedure

  1. Navigate to the tracking folder on your installation media.
    1. For ASP.NET, navigate to the Audience Manager\roles\api\rest\dotnet\tracking\ folder.
    2. For Jsp/Java, navigate to the Audience Manager\roles\api\rest\java\tracking\ folder.
  2. Copy the tracking files from your installation media to a folder in your Web application.
    1. For ASP.NET, copy the Tracking.aspx and Tracking.aspx.cs files.
    2. For Jsp/Java, copy the tracking.jsp file.
  3. Copy the following sample tracking images and redirect pages to a folder in your Web application:
    1. Empty.gif
    2. MailOpened.gif
    3. Resolve.html
    4. Error.html
  4. Copy the cd_audience_manager_conf.xml from the Audience Manager\roles\api\rest\config folder to the configuration folder of your Web application.
    1. For ASP.NET, copy the file to the Web application\bin\config\ folder.
    2. For Jsp/Java, copy the file to the Web application\WEB-INF\classes\ folder
  5. You can use the cd_audience_manager_conf.xml file to influence tracking related settings, such as the location of the tracking images. You can change the following settings:
    <OpenImage>
    The URL of the image that displays in an e-mail (to track when it is opened).
    <ErrorResolvingLink>
    The URL to redirect to when a Component Link cannot be resolved.
    <ErrorResolvingBinary>
    The URL to redirect to when a MultiMedia Component Link cannot be resolved.
    <GeneralError>
    The URL to redirect to in the case of a general error.
    <AppendTrackingInfo>
    Whether or not the TrackingInfo parameter should be added to the URL when redirecting.
    <Configuration>
    Example:
    <Configuration>
    	<Email>
    		<OpenImage>/redirect/MailOpened.gif</OpenImage>
    	</Email>
    	<Redirect>
    		<ErrorResolvingLink>/redirect/Resolve.html</ErrorResolvingLink>
    		<ErrorResolvingBinary>/redirect/Empty.gif</ErrorResolvingBinary>
    		<GeneralError>/redirect/Error.html</GeneralError>
    		<AppendTrackingInfo>false</AppendTrackingInfo>
    	</Redirect>
    	...
    </Configuration>