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Mailing statistics

When a Mailing is sent, a snapshot is taken of the Mailing that provides you with statistics of the Distribution Lists in the Mailing and Contacts in the Distribution Lists who are the recipients of the Mailing. A snapshot is taken of all Mailings regardless of whether they are sent manually, scheduled or triggered.

Mailing statistics show all Distribution Lists, and Contacts in the Distribution Lists, that were part of the Mailing when it was queued. The Distribution Lists are shown in order of their priority in the Mailing Status dialog (and also on the Mailing edit dialog). Contacts that are a part of several Distribution Lists in the Mailing are counted in the statistics for the Distribution List with the highest priority.

Mailing statistics are updated when:

  • An associated Distribution List or Contact is deleted: you can see the Contacts in the lists, but you cannot view the details.
  • The Mailing is sent again and the priority of the Distribution Lists that are still related to the Mailing have changed: the statistics are updated to reflect the new order.
  • The associated Mailing is deleted: the snapshots are also deleted.

Mailing statistics are not updated when:

  • A Contact is moved from one Address Book to another: the statistics gathered for that Contact remain unaffected.
  • Distribution List membership changes: if, for example, a Dynamic Distribution List is modified after the statistics have been gathered, these changes are not reflected in the statistics.
  • The Mailing is sent again and Distribution Lists have been removed from the Mailing: the Distribution Lists remain in the snapshot, therefore you can view all Distribution Lists that have ever been part of the Mailing while it was being sent, with the priority they had when they were part of the Mailing.