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Monitoring Audience Manager processes

The <System> section of the configuration file OutboundEmail.xml allows you to specify system properties, including application monitoring. Application monitoring allows you to monitor the status of the Audience Manager Synchronization Service.

Procedure

  1. Install a Monitoring Agent on the Content Manager Server machine on which Audience Manager is running.
  2. Open OutboundEmail.xml, located by default in the config subdirectory of %TRIDION_HOME%, for editing.
  3. Locate the <System> section, for example:
    <System>
    	 <LicenseFile />
    	 <MonitoringAgentPort>20131</MonitoringAgentPort>
    </System>
  4. Set <MonitoringAgentPort> to the Heartbeat Monitoring ListenerPort specified in the cd_monitor_conf.xml configuration file.
  5. Save and close OutboundEmail.xml.
  6. To override the default timeouts (in case false alarms are generated), add a ServiceType element to the cd_monitor_conf.xml configuration file:
    <Service ServiceType="OESynchronizer" TimeoutValue="10m" />