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Monitoring Content Porter processes

You can configure monitoring functionality in SDL Tridion 2013 to monitor two Web services: the import-export service, which takes care of the actual exporting and importing of content items, and a service that browses a Content Manager instance. If you want to monitor the Import and Export service on SDL Tridion 2013 SP1 or later, which replaces Content Porter Server, refer to the SDL Tridion 2013 SP1 or SDL Tridion Sites documentation for the Import and Export service.

Procedure

  1. On the Content Manager server on which you have set up monitoring, find the folder associated with its Windows service (typically %TRIDION_HOME%\config\).
  2. In this folder, open the configuration file cd_monitor_conf.xml for editing and find the ServiceHealthMonitors section.
  3. To monitor the import-export service, add the following element to this section:
    <HttpServiceHealthMonitor ServiceType="IIS" ServiceInstance="ImportExportService"
      PollInterval="10m" TimeoutInterval="30s">
      <Request URL="http://localhost/ImportExportService/ImportExportService.asmx/DefaultTestConnection" />
      <Response SuccessPattern="Test Connection Succeeded" />
      <Authentication Scheme="NTLM" Host="HOSTNAME" Domain="DOMAINNAME" Username="USERNAME" Password="PASSWORD" />
    </HttpServiceHealthMonitor>
  4. To monitor the Content Manager browsing service, add the following element to this section:
    <HttpServiceHealthMonitor ServiceType="IIS" ServiceInstance="TcmBrowserImportExportService"
      PollInterval="10m" TimeoutInterval="30s">
      <Request URL="http://localhost/ImportExportService/TcmBrowserService.asmx/DefaultTestConnection" />
      <Response SuccessPattern="Test Connection Succeeded" />
      <Authentication Scheme="NTLM" Host="HOSTNAME" Domain="DOMAINNAME" Username="USERNAME" Password="PASSWORD" />
    </HttpServiceHealthMonitor>
  5. In the element or elements you added, make the following changes:
    1. In the Request element, change localhost in the URL attribute to the fully qualified host name of the machine on which Content Porter Server is running.
    2. Replace HOSTNAME and DOMAINNAME with values that identify the machine on which Content Porter Server is running.
    3. Replace USERNAME and PASSWORD with valid credentials to connect to that machine.
  6. Save and close cd_monitor_conf.xml, and restart the Windows service.