Outbound E-mail prerequisites
This topic lists the required and supported software for the deprecated Outbound E-mail feature.
- Audience Manager feature prerequisite
- In order for Outbound E-mail to work, you must have the Audience Manager feature set up.
- Content Manager side prerequisites
- Outbound E-mail is fully integrated into the Content Manager and, if you select it in your installer, is installed as a part of the Content Manager installation, therefore Content Manager server prerequisites apply.
- Required third-party software
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Outbound E-mail requires a number of third-party software components to work:
- SMTP server—for sending out e-mails
- POP3 or Internet Message Access Protocol (IMAP) server—for receiving bounced messages and the like for e-mails Outbound E-mail failed to deliver.
If you have set up Audience Manager to use subscription-related e-mails, you will already have an SMTP server set up.
- Content Delivery side prerequisites
- You install Tracking on the Presentation Server where your public-facing SDL Tridion Sites-driven Web site is running, and you install Tracking synchronization on your Content Delivery Server (or on a separate dedicated machine). These components require specific Content Delivery Server Roles installed and configured on these machines (described in the installation documentation).
- Database prerequisites on Content Delivery side
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Outbound E-mail requires a database to store e-mail responses. The Tracking database supports the same database servers and database Cloud hosting services as the Content Data Store. The databases may run on any operating system that supports the specific DBMS you choose to use. Refer to your database vendor documentation to learn which operating systems are supported.