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Upgrading Synchronization Server (Contacts)

Upgrade the components in your .NET or Java web application that synchronize Contact and Segment data for Audience Manager.

Procedure

  1. Go to your website that is running your Synchronization Server components for Contact Synchronization.
  2. Upgrade your Content Delivery—the files you need to upgrade are delivered as part of the Content Delivery API Server Role:
    • In a .NET web application, replace your JAR files and DLLs
    • In a Java web application, replace your JAR files
  3. Access the SDL Tridion Sites installation media.
  4. In a .NET web application:
    1. Update the DLLs for Contact Synchronization, Tracking and Tracking retrieval: navigate to Audience Manager\role\api\in-process\dotnet\synchronization\bin and copy and replace the existing DLLs in the \bin folder of your website.
    2. Update ASPs for Contact Synchronization: navigate to Audience Manager\roles\api\in-process\dotnet\synchronization\ and copy and replace your existing Profilesync.aspx and Profilesync.aspx.cs pages.
    3. Update JARs: navigate to Audience Manager\roles\api\in-process\dotnet\lib and copy and replace the existing JAR files in your website \lib directory.
  5. In a Java web application:
    1. Update JARs for Contact Synchronization: navigate to the Audience Manager\roles\api\in-process\Java\subscription directory and copy and replace the existing JAR files in your website \lib directory.
    2. Update the JSP for Contact Synchronization: navigate to Audience Manager\roles\api\in-process\Java\subscription\Web and copy and replace your existing profilesync.jsp page.
  6. Test the installation by opening a browser and running the profilesync page.