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Upgrading Synchronization Server (Tracking retrieval)

Upgrade the components in your .NET or Java web application that synchronize e-mail tracking data for Outbound E-mail.

Procedure

  1. Go to your website that is running your Synchronization Server components for Tracking retrieval.
  2. Upgrade your Content Delivery—the files you need to upgrade are delivered as part of the Content Delivery API Server Role:
    • In a .NET web application, replace your JAR files and DLLs
    • In a Java web application, replace your JAR files
  3. Access the SDL Tridion Sites installation media.
  4. In a .NET web application:
    1. Update the DLLs for Contact Synchronization, Tracking and Tracking retrieval: navigate to Audience Manager\roles\api\in-process\dotnet\synchronization\bin and copy and replace the existing DLLs in the \bin folder of your website.
    2. Update ASPs for Tracking retrieval: navigate to Audience Manager\roles\api\in-process\dotnet\synchronization\ and copy and replace your existing Trackingsync.aspx and Trackingsync.aspx.cs pages.
    3. Update JARs: navigate to Audience Manager\roles\api\in-process\dotnet\lib\ and copy and replace the existing JAR files in your website \lib directory.
  5. In a Java web application:
    1. Update JARs for Tracking and Tracking retrieval: navigate to the Audience Manager\roles\api\in-process\java\tracking\ directory and copy and replace the existing JAR files in your website \lib directory.
    2. Update the JSP for Tracking retrieval: navigate to Audience Manager\roles\api\in-process\java\Web\ and copy and replace your existing trackingsync.jsp page.
  6. Test the installation by opening a browser and running the trackingsync page.