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Viewing Distribution List statistics

To learn more about who responded to your Mailing and in what way, you can select a type of Mailing result and then examine the members of each Distribution List within that Mailing result.

Before you begin

To view Mailing statistics, you need Mailing Execution or Mailing Management rights and Read permissions for the Outbound E-mail Folder.

About this task

You can also create a new Distribution List or update an existing one with the Contacts in the Mailing result, For example, if you are examining all the members of a Distribution List who read your Mailing, it can be worthwhile to isolate them as a responsive audience, or to save the Contacts to an export CSV file.

Procedure

  1. In the Publication > Outbound E-mail node, navigate to the Folder where your Mailings are stored, select a Mailing and click the Explore Mailing Status icon in the toolbar.
    The Mailing opens on the Statistics tab.
  2. To see the statistics for Distribution List members:
    1. Select a response type in the Status overview or Actions taken.
    2. Select a Distribution List and click Show Contacts.
    3. Outbound E-mail opens a window for the selected Distribution List detailing the members of the Distribution List to whom the type of Mailing result applies.
    4. Click Filter Contacts to filter the displayed list—see Searching Contacts

Results

You have examined who responded to your Mailing and in what way.

What to do next

You can turn this set of Contacts into a Distribution List, or export this set of Contacts to a CSV file.