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Active Processes list

The list of Active Processes shows you all Processes currently in progress within Content Manager. You can also revert or force-finish any of these Processes, if you have sufficient rights to do so.

Procedure

  1. Access the Content Manager Explorer website.
  2. Select Administration in the navigation pane.
  3. Expand the Workflow Management node.
  4. Select Active Processes.

    The list view displays the Processes currently active in Content Manager, along with the following properties:

    Applied to
    The item to which this Process Instance is being applied. If this item is a Bundle, the Process is being applied to all the items in the Bundle as well.
    Process Definition
    The Process Definition on which the Process is based.
    Publication
    The Publication in which the Process Definition exists.
    Started on
    The timestamp of the moment at which the Process started.
  5. To revert a Process, select that Process and select Revert Process in the Workflow Ribbon tab. Confirm that you want to undo all changes made since the Process began.
    All items that are part of this Process return to their original state, as if the Process was never initiated.
  6. To force-finish a Process, right-click that Process and select Force Finish from the context menu. Confirm that you want to finish the Process, even though its items are still in progress. Also, if the Workflow Process Definition allows for multiple Approval Status values, under Approval Status, select the Approval Status that you would like the items to have.
    All items that are part of this Process are placed in the Process's final state, skipping any intermediate states, and given the specified Approval Status.
  7. To find out more details about a specific Process, double-click that Process.

    A new dialog opens showing the following:

    History of Activities

    A list of the Activities of this Process. If the item has already gone through and finished a Workflow Process in the past, you see a dropdown from which you can select previous finished Workflow Processes.

    The History of Activities area shows the following properties per Activity:

    <Icon>
    If the icon shows a green checkmark, the Activity has finished; if not, it has not finished yet.
    Name
    The name of the Activity, preceded by a number of indicate which step in the Process this is. (The number is useful to distinguish, say, a first review Activity from a second review Activity.)
    Owner
    The User currently performing the Activity. If this is empty, the item has been assigned, but not picked up yet.
    Assigned To
    The Group or User to whom this Activity is or was assigned.
    Approval Status
    The Approval Status of the item after this Activity has finished.
    Activity <number> <name of Activity>

    This area shows the properties of the currently selected Activity. The area label is the word 'Activity', followed by a number to indicate which step in the Process this is, followed by the Activity name. (The number is useful to distinguish, say, a first review Activity from a second review Activity.)

    You see the following Activity Details:

    Description
    A description of what this Activity entails.
    Approval Status
    The Approval Status determines whether or not the item(s) associated with this item can be published to a specific Target Type.
    Assigned to
    The Group or User to which this Activity was assigned.
    Performer
    If the Activity has a Started or Finished state, the name of the User who is currently performing (if Started) or has most recently performed (if Finished) the Activity.
    Assigned on
    A timestamp representing the moment at which the Activity was assigned, immediately after the previous Activity finished.
    Due date
    If the Activity has a Started state, the moment at which the Activity is (or was) expected to be finished. If the due date has already passed, a custom Expiration Script, if implemented, will have been triggered, and the date and time are displayed in red.
    Started on
    If the Activity has a Started or Finished state, a timestamp representing the moment at which a User picked up the Activity.
    Time Spent
    If the Activity has a Finished state, the amount of time that has passed from the moment the Activity was first assigned, to the moment a User finished the Activity.
    Finished on
    If the Activity has a Finished state, a timestamp representing the moment at which a User finished the Activity.
    Previous Activity Message
    A message provided by the User who finished the previous Activity in this Workflow Process, typically intended as instructions to the current Owner.

    The Related Items area shows the list of items associated with the current Activity.

    If you select an item, you can do the following:

    Preview
    Preview the item in a new dialog.
    Open
    Open the item for editing in a new dialog.
    Compare
    If you also select two Activities from the History of Activities list, Compare shows you how the selected item changed between those two Activities. This button is disabled if Content Manager is not configured to save snapshots of the item you selected.