Documentation Center

Contacts

A Contact contains the details of a person or organization. When you open a Contact, you can see Mailing details in the General tab, Extended Details in the Details tab, characteristics in the Keywords tab, and Mailings sent to the Contact in the E-mails tab.

A Contact contains the following information about a person or an organization:

  • General—mailing information such as a Contacts's e-mail address, the format the e-mail should be sent in, the subscription status, e-mail error status, and whether the Contact is active of not.
  • Details—specific information about a Contact, such as name, surname, phone number, and so on.
  • Keywords—properties or attributes of a Contact that define a Contact's preferences and interests, such as a preferred brand of car or hobbies. A Contact may have multiple Keywords from one or more Categories.
  • E-mails—the Mailings sent to the Contact and the status of the Mailings.