Custom code deactivation
When troubleshooting a Content Manager issue, first deactivate your own code or third-party code to rule out any issue that may be caused by it.
The main extension areas in Content Manager are:
- Event System
- You may have written custom Event Handler code to catch and respond to certain events. Remove these Event Handlers to rule them out as a possible cause of your problem.
- Core Service
- If you have custom code interacting with the Core Service, deactivate that code and see if the problem keeps occurring.
- Templates
- Could your template code be responsible for the problem? Start by removing any calls to third-party software or back-office systems. If your problem persists, try using one built-in default Templates that SDL Tridion Sites ships with. If your template code does turn out to cause the problem, remove as much code as possible to zoom in on your problem.