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Disabling a Promotion

Disable a Promotion in the Promotion List to take it offline.

About this task

Many Promotions are seasonal. When they are no longer applicable, instead of deleting them you can disable them so that you can reuse them at a later date. Disabling a Promotion keeps it in the system but prevents it from being returned in a query.

You can also disable a Promotion that is invalid until you have fixed the problems.

Procedure

  1. In the slide out navigation pane, select Targeting.

    The Targeting Dashboard appears.

  2. In the Source drop-down menu:
    1. Select a environment for which you want to manage Promotions.
      For example, you will typically have a "Staging" environment and a "Live" environment:
      • Staging is an environment that is available only to internal users and is where you develop and test targeting functionality and new promotional content. On this environment, you can use Experience Manager for inline editing and testing.
      • Live is your external, public-facing environment where visitors can access your production content.
    2. Click the Promotions tab to view the list of Promotions available for the environment.
    A list of Promotions for which you have Manage Promotions rights is displayed.
  3. Go to the Promotion you want to disable and click Disable in the actions menu in the right-hand corner:

Results

The Promotion is set to disabled.

What to do next

A copy of the Promotion may exist in more than one Promotion List, therefore repeat the process to disable the Promotion on others systems.