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If publishing fails in the Preparing for deployment phase

Failure to prepare for deployment may point to a false Content Deployer configuration or problems with customizations.

If your publishing fails in the' Preparing for deployment' phase, try the following:

  • Is your Content Deployer configuration (deployer-conf.xml) correct?
  • Are you using a custom Module and/or Processor in your Content Deployer? The code for these customizations may be buggy. Consider removing them to see if deployment then works.
  • Is your Storage Layer configuration (cd_storage_conf.xml) correct? Note that other Content Delivery web applications or services also have a cd_storage_conf.xml file, so make sure that the database in which published content is stored and from which it is retrieved is the same in those files.
  • Can you connect from your deployment system to the database(s) configured in the Storage Layer configuration? Test these connections using your database client.