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Reassigning a Workflow Activity you have picked up

After you have started an Activity, you can (and sometimes must) reassign it to another User or Group.

About this task

In certain situations, you may find yourself wanting to reassign an Activity you started. For example:

  • Your Activity is the creation of an article on the website. You have created the text for the article, but in this specific case, you need a photo or graphic to go with the text. In this case, you would want to reassign the Activity to someone in the Graphics department, so you would assign it to that Group.
  • You started an Activity but you realize you will be too busy to finish it within the time allotted. For that reason, you would like to assign it to another User in your Group.

In addition, you sometimes must reassign an Activity you started because you have no access to one or more of its related items. For example, you may have the right to edit the contents and image of a product description, but not to edit the price. In this case, you must reassign the item to another User or Group.

Procedure

  1. Access the Content Manager Explorer website.
  2. Click the Workflow area in the top right part of the screen and in the Things to do dialog that opens, select Started.
    You see Activities that you started.
  3. Select an Activity.
    A detail screen for this Activity appears.
  4. Reassign the Activity in one of the following ways:
    1. To reassign the Activity to a Group, select Assign to a Group, select a Group from the dropdown list, and click Reassign.
      The Activity disappears from your list and appears in the Assigned list of all members of the Group you selected.
    2. To reassign the Activity to a User, select Assign to a User, select a User (typically from your Group) from the dropdown list, and click Reassign.
      The Activity disappears from your list and appears in the Started list of the User you selected.