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Troubleshooting Template Builder

If Template Builder takes too long to load Template Building Blocks (because there are too many or because they are too large, or both), add an httpRuntime element to the Template Builder Web application configuration file, Web.config, on the Content Manager server. (By default, Template Builder has a timeout period of 2 minutes.)

Procedure

  1. Access your Content Manager server machine.
  2. Navigate to %TRIDION_HOME%\templating\.
  3. Open Web.config for editing.
  4. In the configuration section, find the system.web subsection.
  5. Add the following element in this section:
    <httpRuntime executionTimeout="TIMEOUTINSECS" />

    where TIMEOUTINSECS is the timeout period, in seconds, needed to load your Template Building Blocks. For example, to set the timeout to 10 minutes, set the attribute to the value 600.

  6. Save and close Web.config.
  7. Restart IIS.