Documentation Center

Viewing and filtering comments for a Contact

You can see comments submitted by a specific Contact using the filters available in the Comments tab of that Contact.

Procedure

  1. In the Publications area, select a Publication and navigate to Audience Manager > Address Books.
  2. Select an Address Book that contains the Contact you are looking for (or (All Contacts) if you do not know which Address Book the Contact belongs to).
  3. From the list of results, double-click the Contact to open it, and in the dialog that opens, select the Comments tab.

    A number of filter options appears in the top of the Comments tab, and the bottom of the content area shows all comments submitted by this Contact.

  4. Apply any or all filters to change the comments displayed in the bottom half. The filters available to you are:
    Moderation status

    Clear any of the status values to not see items with that moderation status in the results; check a status value to see items with that moderation status. The status values are:

    • Published to Web site indicates that the comment is currently available for viewing on the published webpage.
    • Rejected by moderator indicates that a user has rejected the comment, removing it from the published webpage.
    • Submitted, needs moderation indicates that the comment has been submitted by a visitor and is pending moderation. The comment is not yet available for viewing on the published webpage, and may never be.
    • Modified by visitor, needs moderation indicates that a visitor has submitted this comment, and it has been made available for viewing on the published webpage. Now, the same visitor who submitted the comment has made changes to it and resubmitted it, and it is pending moderation. The modified comment is not yet available for viewing on the published webpage, and may never be.
    • Flagged, needs moderation indicates that a visitor or a Content Manager user has flagged a comment for moderation that is currently available for viewing on the published webpage. The comment is now subject to moderation, the outcome of which may cause it to be removed from the published webpage.
    • Flagged, deletion requested indicates that a visitor or a Content Manager user has flagged a comment for deletion that is currently available for viewing on the published webpage. The comment is now subject to moderation, the outcome of which may cause it to be removed from the published webpage.
    Associated Item Type
    Select Component to see comments that this Contact submitted for Components only, and Page to see comments that this Contact submitted for Pages only.
    Date Created

    Select a value to specify a time frame (or no time frame) within which this Contact submitted comments:

    • Select All to see comments submitted at any time.
    • Select Today to see comments submitted since midnight today.
    • Select This week to see comments submitted since Monday of the current week.
    • Select This month to see comments submitted since the 1st of the current month.
    • Select Select a date or date range to specify a start date and an end date, and see comments submitted between those two dates, inclusive.

    When you have configured all your filters, click Filter to see all comments that satisfy your filter.

    The bottom half of the content area shows the filtered results. If you want, click Hide filter options to stop displaying all the filter controls. You can perform the following tasks on individual comments: