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Address Books

An Address Book contains a list of Contacts.

The following types of Address Books are created by system administrators and made available to users in Publications:

  • An Address Book contains a list of Contacts segmented according to ownership where the owner is typically an organizational unit that manages communication with these Contacts. For example, you may have Address Books for Sweden, Denmark and Norway Contacts.
  • A Dynamic Address Book contains a list of Contacts segmented according to Contact interest, characteristic, or preference. For example you may have a Dynamic Address Book that filters Contacts based on the region Nordic.

In a Publication you can also create Local Address Books. A Local Address Book is a temporary Address Book which users can create and which contains a collection of Contacts imported from an external data source. A Local Address Book is intended for a one-time marketing action and are not designed to be used to manage Contacts.