Content Manager Explorer prerequisites
This topic lists the required and supported software for the Content Manager Explorer browser-based interface. The prerequisites are the same as for Experience Manager.
Recommended prerequisites
SDL recommends the following set of Content Manager Explorer prerequisites:
| Prerequisite | Recommended product release |
|---|---|
| Operating system | The latest release of any desktop operating system on which the supported web browser of your choice runs |
| Internet browser | Microsoft Internet Explorer 11.0, or Safari 10.0 for the Mac (if using Mac OS X) |
Operating system languages
The operating system on which Content Manager Explorer runs must be in one of the following languages:
- US English
- French
- German
- Spanish
- Dutch
- Japanese
- Simplified Chinese
Operating system versions and editions
Supported: Content Manager Explorer runs on any desktop operating system that supports the supported web browser of your choice.
As a general rule, ensure that the latest updates are installed on your Microsoft Windows operating system.
Web browser
Supported:
- Internet Explorer 11.0
- Safari 10.0 for the Mac
- Google Chrome, latest version
- Mozilla Firefox, latest version
Deprecated:
- Internet Explorer 10.0
- Safari 9.0 for the Mac
- Microsoft Internet Explorer 11: http://windows.microsoft.com/en-us/internet-explorer/download-ie
- Microsoft Internet Explorer 10: http://windows.microsoft.com/en-us/internet-explorer/ie-10-worldwide-languages
- Mozilla Firefox, latest version: http://www.mozilla.org/en-US/firefox/new/?from=getfirefox
- Google Chrome, latest version: http://www.google.com/chrome
For information about the supported operating systems for each browser, contact the vendor of the browser you intend to use.
Updating supported browser versions
The list of supported Web browser versions was known and tested at the time of release. However, new Web browser versions may have been released since that time that are also supported but have not been subjected to testing. As a result, the Content Manager Explorer may display a 'browser version not supported' warning contrary to this list, or it may display no warning even though the browser version you use is not listed.
system.config file:
- Access the subfolder WebUI\WebRoot\Configuration of
%TRIDION_HOME%. - Open
system.configin a plain-text or XML editor. The<supportedbrowsers>section near the top of the file containsbrowserelements for supported browser versions. - To stop SDL Web from issuing a warning for an unsupported browser version, copy and paste an existing
browserelement for an earlier version and set the set thenameandregExpattributes to values that represent the supported version. - To make SDL Web issue a warning for a browser version that is no longer listed as supported, remove the
browserelement that has itsnameattribute set to the browser version you want to issue a warning for. - Save and close system.config.
- Restart IIS.