Documentation Center

Content Manager Explorer troubleshooting reference

This troubleshooting section describes how to fix the most common problems with the Content Manager Explorer.

ProblemDiagnosisAction
Accessing the GUI pops up an error with 'Object required' in the Details area.Your browser is using a pop-up blocker such as the one included in the Google Toolbar.Disable pop-up blocker(s) for the Content Manager Explorer Web site.

One of the following happens:

  • Right-clicking pops up an error with 'Object does not support this property or method' in the Details area.
  • Trying to open a dropdown list results in a series of JavaScript errors.
Your browser settings are incorrect.Configure your browser as instructed.