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Content Manager server prerequisites

This topic lists the required and supported software for the Content Manager server. In most cases, the installer will install a supported version of the required prerequisite if missing.

Recommended prerequisites

SDL recommends the following set of Content Manager server prerequisites:

PrerequisiteRecommended product release
Operating systemMicrosoft Windows Server 2016 (x64)
Web and Application serverMicrosoft IIS 10.0
.NET FrameworkMicrosoft .NET Framework 4.6.2
JavaJava SE 8.0 (64-bit)
Oracle Database clientODAC 12.1.0.1

Operating system languages

The operating system on which Content Manager server runs must be in one of the following languages:

  • US English
  • French
  • German
  • Spanish
  • Dutch
  • Japanese
  • Simplified Chinese

Operating system versions and editions

The Microsoft Windows operating systems on which Content Manager server runs are as follows.

Supported:

  • Windows Server 2016 (x64)
  • Windows Server 2012 R2 with Update (x64)
Deprecated:
  • Windows Server 2008 R2 SP1 (x64)

You can download Service Pack 1 for Windows 2008 R2 from the following location: http://www.microsoft.com/download/en/details.aspx?id=5842

As a general rule, ensure that the latest updates are installed on your Microsoft Windows operating system.

Server Roles
Ensure that the following Server Roles are enabled:
  • Web Server
  • Application Server (for Windows Server versions older than 2016)

Database clients

Content Manager server requires a database client that connects to one of the supported databases. The database client software required depends on the operating system you use and on the DBMS you use.

Oracle client
If your DBMS is Oracle, you require Oracle client software (ODAC) version 12.1.0.1. Specifically, you need the 64-bit edition of the following ODAC software components:
  • Oracle Data Provider for .NET (ODP.NET)
  • Oracle Services for Microsoft Transaction Server (ORAMTS)
For maintenance, configuration and debugging purposes, SDL recommends that you also install the following Oracle client software:
  • SQL*Plus
  • Oracle Net

Download the Oracle client software from this location: http://www.oracle.com/technetwork/database/windows/downloads/index-101290.html

The installation topics provide more details on how to install Oracle clients.

Microsoft SQL Server client
Microsoft SQL Server does not have any client requirements.

Web and Application Server

Content Manager server requires one of the following Web and Application servers:

Supported:
  • Microsoft IIS 10.0
  • Microsoft IIS 8.5
Deprecated:
  • Microsoft IIS 7.5

Note the following:

  • You need a 32-bit compatible edition of these software components, even if your operating system has a 64-bit architecture.
  • You can install the Web and Application server from the Add/Remove Programs screen in your Control Panel, by selecting Add/Remove Windows Components.
  • To use WebDAV, ensure that the Microsoft WebDAV Extension is disabled (this is the case by default).

Third-party software components

Content Manager server requires the following third-party applications.

MS XML 4.0 SP3 (legacy features only)

If you do not install this application yourself, the installer installs it for you, but only if you choose to install legacy features.

Download MS XML 4.0 SP3 from this location.

Microsoft CAPICOM 2.0.0.1 or higher

If you do not install this application yourself, the installer installs version 2.1.0.2 for you.

Follow this link to install the application: http://www.microsoft.com/downloads/details.aspx?FamilyId=860EE43A-A843-462F-ABB5-FF88EA5896F6&displaylang=en

Only if you install CAPICOM yourself, register the CAPICOM assembly after installation by doing the following:

  • Open a command prompt and navigate to the folder in which the CAPICOM assembly is located (this location defaults to C:\Program Files\Microsoft CAPICOM 2.1.0.2 SDK\Lib\X86\.
  • From the command prompt, execute the following command:

    regsvr32 capicom.dll
  • The DLL is now registered.
Microsoft Windows Identity Foundation

You need Microsoft Windows Identity Foundation (x64). If you do not install this application yourself, the installer installs it for you.

The software is available from this location: http://www.microsoft.com/en-us/download/details.aspx?id=17331

Microsoft Visual C++ Redistributable

You need Microsoft Visual C++ 2010 Redistributable SP1 (x64) and Microsoft Visual C++ 2013 Redistributable (x64). If you run the installer without having these software components installed, the installer automatically installs them for you.

The software is available from this location: https://support.microsoft.com/en-us/kb/2977003

.NET Framework

Content Manager server requires one of the following .NET Framework releases:

Supported: Microsoft .NET Framework version 4.6.2, CLR 4

Deprecated: Microsoft .NET Framework version 4.5.2, CLR 4

Java

Content Manager server requires Java for the following functionality:

  • Publishing content from the Content Manager
  • Searching content in the Content Manager

For publishing, Content Manager has the following Java prerequisites:

Supported:

  • Oracle Java Development Kit (JDK), 64-bit edition, version 8.0
  • Oracle Java Runtime Environment (JRE), 64-bit edition, version 8.0

Deprecated: No Java releases are deprecated.

If you do not have Java 8 installed, the installer installs JRE 8.0, 64-bit edition.

For searching, Content Manager has the following Java prerequisites:

Supported:

  • Oracle Java Runtime Environment (JRE), 64-bit edition, version 8.0

Deprecated: No Java releases are deprecated.

If you do not have Java 8 installed, the installer installs JRE 8.0, 64-bit edition.

The software is available from this location: http://www.oracle.com/technetwork/java/javase/downloads/index.html

User directories

The Content Manager server supports the following user directories (it does not require either):

User directory typeSecurity platform
NTLMMicrosoft Active Directory Service
LDAPAll LDAP-compliant security platforms