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Enabling high-availability storage for Import Export service items in a scaled-out Content Manager setup

If you are upgrading a system in which your Content Manager instance is scaled out, enable high-availability storage for import package, export packages and undo packages produced by the Import Export service.

Procedure

  1. Access one of the Content Manager server machines in your scaled-out Content Manager instance.
  2. Navigate to the folder %TRIDION_HOME%config\.
  3. Open Tridion.ContentManager.config for editing.
  4. Find the importExport element in this file.
  5. Add an attribute called useBinaryContentProvider to this element, and set it to the value true.
  6. Save and close Tridion.ContentManager.config.
  7. Apply your change by restarting the TcmServiceHost and all IIS processes.
  8. Repeat the steps above for all other Content Manager server machines in your scaled-out Content Manager instance.