User Generated Content
User Generated Content (UGC) allows visitors to your Web site to rate content and read and leave comments. Content Manager users can examine ratings and comments, and authorized users can disallow rating and commenting for specific Components or Pages, and edit, remove and moderate comments.
Note: On the published Web page, a Component or Page only shows ratings and comments if you published the item using a template that adds UGC functionality during publishing.
- Where to find comments and ratings
Content Manager Explorer can show you comments and ratings in the entire Content Manager, for a Publication, for a Component, for a Page, or for a Contact. - Viewing and filtering all comments and ratings in Content Manager
View and filter all comments and ratings in Content Manager to check for new comments and ratings, to identify comments in need of moderation, and to identify overall trends and numbers with regard to commenting and rating. - Viewing and filtering all comments and ratings in a specific Publication
View and filter all comments and ratings in a Publication to check for new comments and ratings, to identify comments in need of moderation, and to identify overall trends and numbers with regard to commenting and rating. - Viewing and filtering comments in the comments screen
This topic explains what the comments screen looks like and what you can do to filter its contents. - Viewing and filtering ratings in the ratings screen
This topic explains what the ratings screen looks like and what you can do to filter its contents. - Comments tab for a Component or Page
The Comments tab of a Component or Page shows all comments submitted for the item. Note that not all comments shown here may be displayed on the published Web page. If comments are subject to moderation, only Comments with the status Published to Web site are shown on the published Web page. Click Refresh at any time to get the most up-to-date list of comments. - Ratings tab for a Component or Page
A Component or Page has a Comments tab showing comments submitted for the item, and a Ratings tab showing ratings submitted for the item. This topic explains the Ratings tab. - Viewing and filtering comments for a Contact
You can see comments submitted by a specific Contact using the filters available in an Address Book Comments tab. - Ratings tab for a Contact
Explains what the Ratings tab for a Contact shows, and what you can do with it. - Moderating a comment
Moderate comments to approve them for appearance of the published Web page, or to reject them. - Deleting a comment
Delete a comment to completely remove it from the system. - Enforcing comment moderation for a Component or Page
Enforce comment moderation to prevent unfiltered commenting. - Hiding all comments for a Component or Page on the published Web page
To no longer make any comments for a Component or Page appear on the published Web page, clear the option Show comments on this Component or Show comments on this Page. If you do this, you very probably also want to disallow commenting. - Disallowing commenting on a Component or Page
Prevent a Component or Page from ever being commented on, even if rendered with a Template that enables commenting. - Disallowing rating of a Component or Page
Stop new ratings from being submitted for a Component or Page. - Adding a comment to a Component or Page
You can add a comment to a Component or Page in the Comments tab. - Changing the appearance of comments on the published Web page
Change the appearance of comments on the published Web page to offer different renderings of the comments. - Deleting or unpublishing items with comments or ratings
If you delete a Component or Page that has associated comments or ratings, those comments and ratings are also deleted. Unpublishing a Component or Page does not affect comments or ratings. They reappear if and when the item is republished.