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Where to find comments and ratings

Content Manager Explorer can show you comments and ratings in the entire Content Manager, for a Publication, for a Component, for a Page, or for a Contact.

You can see the comments and ratings that visitors have submitted in the following ways:

All comments and ratings

The Shortcuts area of Content Manager Explorer contains a User Generated Content node that lets you view and filter all comments and ratings submitted for any Publications that you have access to. For more information, refer to Viewing and filtering all comments and ratings in Content Manager

Comments and ratings for a specific Publication

Each Publication has a root-level User Generated Content node that lets you view and filter all comments and ratings submitted for any content item in that Publication. For more information, refer to Viewing and filtering all comments and ratings in a specific Publication

Comments and ratings for a specific Component

Every Component has a Comments tab and a Ratings tab in which you can see detailed comments and ratings, respectively.

For more information about the Comments tab, refer to Comments tab for a Component or Page.

For more information about the Ratings tab, refer to Ratings tab for a Component or Page.

Comments and ratings for a specific Page

Every Page has a Comments tab and a Ratings tab in which you can see detailed comments and ratings, respectively.

For more information about the Comments tab, refer to Comments tab for a Component or Page.

For more information about the Ratings tab, refer to Ratings tab for a Component or Page.

Comments and ratings from a specific Contact

If your implementation of UGC identifies visitors as Audience Manager Contacts, you can see the comments and ratings submitted by a Contact by opening that Contact from an Address Book in the Audience Manager node of a Publication, and selecting the Comments or Ratings tab, respectively.