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Network ports used by Experience Optimization and Fredhopper

The following table outlines the ports used by Experience Optimization and Fredhopper. Your firewall will need to allow connections to these ports for the product to work as intended.

Depending on your infrastructure, you can install Fredhopper on a separate machine or on the same machine as the Experience Optimization API.

FromToPortDescription
Experience Optimization API

(e.g. your Web site)

Fredhopper8180*To query for promotions at request time.
Web service API

(e.g. Online Marketing Explorer)

Fredhopper8180*To query for promotions.
Client machineFredhopper8180*To access the Business Manager.