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Monitoring steps in a single project

The Task List for each project displays information that helps you assess the state of each task. To display the Task List, go to Assignments > Projects and click on an item in the Project Name column.

Using Task List Information

For each step, the columns that can help you monitor the state of a task are:
ColumnDescription
Assigned To
  • Human step = the names or roles of the assignees
  • Automatic step, with more than one workflow queue in the WorldServer environment, and the step is executing = the location and identifier of the workflow engine to which this step is assigned.
  • Automatic step otherwise = blank
Status
  • Human step = an icon.

    Click the icon to see a list of possible statuses.

  • Automatic step, currently running = Executing, followed by the amount of elapsed time spent running the task.

    For example, Executing [00:02:53] means that the step has been running for 2 minutes, 53 seconds.

  • Automatic step, not started running = In Queue, followed by the step’s position in the queue.

    For example, In Queue [15] means that the step is 15th in line, in that particular queue, to run. When the previous 14 steps have run, this step will run.

  • Automatic step, sent to Filter Engine Queue = Pending, followed by the amount of elapsed time spent running the task.

    If you click on the link, you will go to the Filter Engine Queue page

CommentA textual description of the status

With this information, you can answer questions such as the following:

  • What is the status of my work?

    By examining the Task List, you can assess when work might be completed and perhaps more effectively communicate this information to your customers.

  • How long has a task been running?

    For a given step that is running, does the elapsed amount of time seem excessive for the work to be performed? If so, you may want to investigate further.

  • Does the priority of a particular task need to be changed?

    If an urgent step is preceded in the queue by many other steps, you may want to change the priority of the task to move the step up in the queue.