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To cancel Tasks

You can cancel Tasks in a queue which have not yet started to run. When you cancel Tasks, you cancel them from the project as a whole, for all users. You can cancel Tasks that require no translation so that they do not clutter the Tasks list and require users to handle them.

Procedure

  1. Go to the Projects page. To access the Projects page, you can either go to Home > Overview and then click the number of projects on the top right of the screen, or you can go to Home > Projects on the slide-out navigation pane.
  2. Expand the desired Project Group and then select one or more Project(s). To automatically see all the Tasks within the Project Group or Project, click the Project Group/Locale name.
    The Tasks page is displayed.
  3. On the Tasks page, select the Task(s) that you want to cancel and then, on the ribbon, click Cancel Task.
  4. On the Cancel Task(s) dialog box, select whether or not you want your Task(s) to be included in the Project cost calculation and type a comment (optional). When finished, click OK.
    You can include/exclude the canceled Task(s) from Project cost calculation later, if you want. See To include/exclude cost for more information.

    When the running Task is an external program, WorldServer can cancel Tasks under certain conditions. (A simple example of this is an Asset which has caused an error in one of the Microsoft Office applications.) Use the process_timeout setting in the WorldServer general.properties file to set an upper bound on how long an external running Task will persist after a cancel instruction. If process_timeout is set to 1 hour, it wakes up the Workflow Engine and cancels the local WorldServer Task after an hour. By default, this setting is 0 (zero).