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Adding custom transitions (outcomes)

You can add transitions (outcomes) while creating or editing a custom workflow template which has the DRAFT status.

About this task

You can add a maximum of 10 transitions (defaults included) for Human tasks when creating or editing custom Human tasks, or when creating or editing a custom workflow template.

You cannot add transitions for Automated tasks.

The name of each non-default (custom) transition must be unique, and can have a maximum of 50 characters. You can add custom transitions if the workflow template is not ACTIVE.

Default transitions are displayed as a solid line, while custom transitions are displayed as a dotted line.

Procedure

  1. Open a custom workflow template which has the DRAFT status.
  2. Hover over a custom Human task and select the three vertical dots.
  3. Select Add new outcome.
  4. In the New Outcome dialog, enter the name of the transition (or outcome) and, from the list of tasks, select the next task you want your transition to connect to. If you do not type in a name for your custom transition, the system automatically gives your transition a name which concatenates the "Send to"+[name_of_the_next_task]. For example, if you want to connect a custom Human task called "SpecialTranslation" to another task called "SpecialReview", we can create a custom transition which connects these 2 tasks. If you do not type in the name of your transition, the system will automatically name it "Send to SpecialReview".