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Deleting customers

You can delete the customers that you no longer work with. When you delete a customer, you delete its folder from the account structure. You cannot delete a customer which has children folders.

Before you begin

Before you delete a customer, ensure that there are no resources saved in that customer folder.

Procedure

  1. Log in to Trados Team.
  2. Go to the Customers view.
  3. Select the check box corresponding to the customer whose details you want to delete.
  4. Delete the customers you no longer need:
    • You can delete several customers at once by selecting their check boxes and then selecting Delete > Yes. If at least one of the customers in your bulk selection cannot be deleted, you get a notification about the number of failed deleted resources. To view details about the type of resources that need to be deleted manually, one-by-one deletion is required (in-line delete button - see next option).
    • You can delete each customer one by one by selecting the customer check box, and then selecting Delete > Yes. Alternatively, hover over the customer row, go to the end of the row (right-hand side), and select the delete icon. If your customer still has at least one resource still attached, you get a notification about the resources still attached to that customer with an indication for you to go and delete the associated resources. Retry your delete operation after all customer resources are deleted.