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Enabling support users access in the account

Administrators can specify if support users can be added to the application automatically or not.

Procedure

  1. Go to your account and select Manage Account.
  2. Do one of the following:
    • Select the Allow RWS Support access to this tenant to have support users added to the account without any confirmation from administrators.
    • Clear the Allow RWS Support access to this tenant to have support users added to the account only after administrators receive an access request email and confirm it.