An active TRANSLATORSERVICE role is necessary for translation services (TranslationOrganizer, TranslationBuilder) to operate. This role is part of the out-of-the-box settings for Content Manager 10.0.0 and later. As from Tridion Docs 15. the user used for translation services must have an "Administrator" user role, or be a part of any other role that as "System Administrator" privilege or "Translation Mangement" privilege. In case TRANSLATIONSERVICE role needs to be created with all status transitions, follow the procedure:
Procedure
- Sign in to Organize Space as a user with administrator-level credentials.
- On the top tab level, select the Settings tab.
- On the second tab level, select the Users tab.
- On the third tab level, select the User Roles tab.
- Do one of the following:
- If TRANSLATORSERVICE is part of the list, select it and select Properties from the button toolbar. In the dialog that opens, make sure that Active is selected.
- If TRANSLATORSERVICE is not part of the list, create it by selecting New from the button toolbar and, in the dialog that opens, specifying TRANSLATORSERVICE in the Name field. Then select OK to close the dialog and apply your changes.
- On the second tab level, select the XML Settings tab.
- On the third tab level, select the Statuses tab.
- Check that the following status transitions are configured as
<FromStatus> sections in the <Transitions> section of the XML you see:
| From Status | To Status | User Role |
|---|
| To be translated | In translation | TRANSLATORSERVICE |
| In translation | Translation in review | TRANSLATORSERVICE |
| In translation | Translation approved | TRANSLATORSERVICE |
| Translation in review | Translation approved | TRANSLATORSERVICE |
| Translation in review | Translation rejected | TRANSLATORSERVICE |
| Translation rejected | In translation | TRANSLATORSERVICE |
If you see XML for all these transitions, then no other action is required.
- However, if any of these transitions are not part of the list, create them by adding the following XML fragment within the
<Transitions> section:
<FromStatus ref="FROMSTATUS" userrole="TRANSLATORSERVICE">
<ToStatus ref="TOSTATUS" />
</FromStatus>
where FROMSTATUS is the item in the From Status column above for the missing transition, and TOSTATUS is the item in the To Status column above for the missing transition.
- If you made any changes, select Save to commit those changes.