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Establishing a dedicated system user

The Content Manager components need a dedicated Windows user with local administrator rights on each server to host all components, with the right region and language settings.

About this task

All Content Manager-related components should be run by a designated Windows user (also known as a Service Account) to be named InfoShare. This user lets you change user settings with little interference with the rest of the system. The user must be a Windows Domain user when using Microsoft ADFS as STS. Ask your Active Directory system administrator to create a service account.

Procedure

  1. Create the local or domain InfoShare system user:
    1. Select Server Manager in the lower left corner.
    2. Select Tools > Computer Management.
    3. Open Computer Management > System Tools > Local Users and Groups then select Users.
    4. Open the Action menu and select New user.
    5. Enter InfoShare as the User name.
    6. Enter a Full name and a Description.
    7. Enter a Password. Enter the password again in the Confirm password field.
    8. Clear User must change password at next logon then select User cannot change password and Password never expires.
    9. Select Create and Close.
    10. Under Local Users and Groups, select Groups.
    11. Open the local Administrators group of the machine and add the InfoShare system user.
    12. Select Apply.
  2. To prevent service startup failues, allow the InfoShare user to run services:
    1. As an administrator user, open Administrative Tools on your server and then double click on Local Security Policy.
    2. Open Local Policies then select User Rights Assignment.
    3. Open Log on as a service then select Add User or Group and add the InfoShare user created above.
    4. Select OK to activate the settings.
    5. Open the File menu and select Exit to close the window.
  3. Set the language and region of the InfoShare user:
    1. Sign in to your system as the InfoShare user to validate the user account.
    2. Open Control Panel and select Region.
      A Region dialog opens.
    3. Under Format, select English (United Kingdom).
    4. In the Date and time formats area, ensure that the fields are set as follows:
      FieldValue
      Short datedd/MM/yyyy
      Long datedddd, d MMMM yyyy
      Short timeHH:mm
      Long timeHH:mm:ss
      First day of weekMonday
  4. Restart the server.