Server Logs
Content Manager relies on third-party software products such as Microsoft Windows Server, Microsoft SQL Server, Oracle, Java Runtime Environment, DITA-OpenToolkit, AntennaHouse XSLFormatter, and so on, which generate log files that are stored on the server.
Microsoft Windows logs
Applications and operating system components often make use of the Event Viewer. Event viewer is centralized log service to report events that have taken place such as a failure to start a component or complete an action.
To open Event Viewer: Settings > Control Panel > Administrative Tools > Event Viewer
Content Manager .NET component logging
The following .NET components are driven through the NLog logging library and are configured with the NLog.config file located next the to hosting process.
| Application | Is NLog | Typical Configuration Path relative to C:\InfoShare\ | Initialized | Typical Log File Path relative to C:\InfoShare\ |
|---|---|---|---|---|
| Crawler.exe | Yes | App\Crawler\Bin\NLog.config | N/A | Data\Logs\InfoShareBuilders_pid2944_20130607.log |
| TrisoftSolrLucene.exe | Yes | App\TrisoftSolrLucene\Bin\NLog.config | N/A | Data\Logs\TrisoftSolrLucene_pid7884.log |
| BackgroundTask.exe | Yes | App\BackgroundTask\Bin\NLog.config and App\BackgroundTask\Bin\NLog.Iso.config | N/A | Data\Logs\BackgroundTask_pid14164_20190109.log Contains entries from the BackgroundTask service components, including entries from the executing handlers components. Data\Logs\BackgroundTaskIso_pid1234_20190109.log Contains entries for the isolated background tasks for any handlers having |
| Trisoft.InfoShare.Web | Yes | Web\Author\Asp\NLog.config | N/A | Data\Logs\Trisoft.InfoShare.Web_2013_06_17.log |
ISHWS | Yes | Web\InfoShareWS\NLog.config | N/A | Data\Logs\InfoShareWS_20130617.log |
PublishResult | Yes | App\Utilities\PublishResult\NLog.config | N/A | Data\Logs\PublishResult_pid2944_20130607.log |
ISHSTS | Yes | Web\InfoShareSTS\NLog.config | N/A | Data\Logs\InfoShareSTS_20130617.log |
TranslationBuilder | Yes | App\TranslationBuilder\Bin\NLog.config | N/A | Data\Logs\TranslationBuilder_pid7276_20130617.log |
TranslationOrganizer | Yes | App\TranslationOrganizer\Bin\NLog.config | N/A | Data\Logs\TranslationOrganizer_pid5416_20130617.log |
SynchronizeToLiveContent | Yes | App\Utilities\SynchronizeToLiveContent\NLog.config | N/A | Data\Logs\SynchronizeToLiveContent_20130617.log |
PublishService | Yes | App\Utilities\PublishingService\Tools\NLog.config | N/A | Data\Logs\FeedSDLLiveContent_20130617.log |
ISHCM | Yes | AppCore\Common\Configuration\NLog.config | No | DataCore\Logs\InfoshareAuthorApp_20130607.log |
| Yes | Data\Logs\InfoshareAuthorApp_20130607.log | |||
| FontoXml.Apps.Review.exe | Yes | App\Utilities\FontoReview\NLog.config | N/A | Data\Logs\FontoReview_pid4248_20191219.log |
| FontoXml.Apps.DocumentHistory.exe | Yes | App\Utilities\FontoDocumentHistory\NLog.config | N/A | Data\Logs\FontoDocumentHistory_pid2868_20200116.log |
Fonto.ContentQuality.App.exe | Yes | App\Utilities\FontoContentQuality\NLog.config | N/A | Data\Logs\FontoContentQuality_pid14728_20211115.log |
| InstallTool.exe | No | DefaultInstallToolLog in InstallTool.exe.config | N/A | .\InstallTool.log |
| DBUpgradeTool.exe | No | DefaultDBUpgradeToolLog in App\Setup\DBUpgradeTool\DBUpgradeTool.exe.config | N/A | .\DBUpgradeTool.log |
Content Manager Java component logging
The following Java components are driven through the Jetty logging library and are configured with the jetty-logging.xml file.
| Application | Parent process | Is NLog | Typical Configuration Path relative to C:\InfoShare\ | Initialized | Typical Log File Path relative to C:\InfoShare\ |
|---|---|---|---|---|---|
| java.exe(OpenJDK Platform binary) | TrisoftSolrLucene | No | App\Utilities\SolrLucene\Jetty\etc\jetty-logging.xml | N/A | Data\Logs\JettySolrLucene.stderrout_2020_02_10.log |