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Uninstalling Collaborative Review

This procedure uses the example of Tomcat Apache as web server application.

Before you begin

If you are using a Windows server with Java, make sure the JAVA_HOME and path environment variables are correctly set before attempting the uninstall or else the installer won't be able to use the appropriate version of Java for the operation.

About this task

When you uninstall Collaborative Review , the program files are removed, but application data (content, customized styles, skins, and delivery packages) remains in the application data path. If you intend to reinstall to the same path after uninstalling, move the application data to a different location (or delete it) before reinstalling.

Procedure

  1. Do one of the following:
    • For Windows, log on to the server with administrative privileges.
    • For Linux, Log on to the server as the root user.
  2. Do one of the following:
    • On Windows, navigate to Programs and Features in the Control Panel, then next to Collaborative Review , click Change/Remove.
    • On Linux, navigate to ContentDelivery_home/.., and then type ContentDelivery_home/Uninstall/Uninstall*ContentDelivery where ContentDelivery_home is the directory where Collaborative Review is installed.
  3. In the Uninstall Knowledge Center panel, select Uninstall.
  4. When the process is complete, select Done.
  5. Do one of the following:
    • On Windows, navigate to the Programs and Features in the Control Panel, then next to SDL_License, select Change/Remove.
    • On Linux, navigate to /opt/XyEnterprise/SDL_License/Uninstall, then type ./Uninstall.
  6. Backup and/or remove the remaining directories and files located at ContentDelivery_home.