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Reassigning a workflow activity (Classic UI)

If an activity is assigned to you or to a group in which you are a member, you may be allowed to reassign it to another user or group.

About this task

In certain situations, you may find yourself wanting to reassign a workflow activity you started. For example, one of the following occurs after you start an activity:
  • You partially complete the activity, but don't have the ability to do all the required work. Perhaps you have created the text for a new article, but you also need a photo or graphic to go with the text. In this case, you need someone in the Graphics department, so you reassign the activity to that group.
  • You partially complete the activity, but you don't have the necessary access to one or more of the activity's related items. Perhaps you have the right to edit the description and image of a product, but not to edit the price. In this case, you need to reassign the activity to another user or group that has the necessary edit rights.
  • You realize you will be too busy to finish the activity within the time allotted. In this case, you would like to assign it to another user in your group.

Procedure

  1. Click the Things to do area in the top right part of the screen. In the Things to do dialog that opens, select Started.
    You see Activities that you started.
  2. Select an activity.
    A detail screen for this activity appears.
  3. Reassign the activity in one of the following ways:
    1. To reassign the activity to a group, select Assign to a Group, select a group from the dropdown list, and click Reassign.
      The activity disappears from your list and appears in the Assigned list of all members of the group you selected.
    2. To reassign the activity to a user, select Assign to a User, select a user (typically from your group) from the dropdown list, and click Reassign.
      The activity disappears from your list and appears in the Started list of the user you selected.