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Troubleshooting Opening an item containing non-alphanumeric characters

This troubleshooting section explains how to open items in WebDAV that have certain non-alphanumeric characters in the filename.

Problem description

You cannot browse to or open items using WebDAV if the name of the item contains one of the following characters:

< & > # % * : | ~ +
Diagnosis
This problem is inherent to the way in which different Windows platforms and applications handle these characters.
Solution

There are several solutions to this problem.

On the one hand, if the characters that cause problems are among the following: * : % & then you can fix this problem manually by opening the Registry Editor and navigating to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ASP.NET. In this location, create or find the DWORD called VerificationCompatibility and set it to the value 1.

On the other hand, if the characters that cause problems are among the following: < > # | ~ +, you can do the following:
  • Use the Content Manager Explorer to interact with these items.
  • Rename the items in Content Manager Explorer to a name that contains only supported characters, then access those items using WebDAV.