Changing browser response to unsupported version
If you want, you can change how Content Manager Explorer responds to a specific browser version after your installation, you need to configure the system.config file.
About this task
The list of supported browser versions may differ from the list that was known and tested at the time of release, resulting in the Content Manager Explorer displaying a warning saying that your browser version is not supported. This is specifically true for Chrome and Firefox.
If you experience problems using Content Manager Explorer with a new version of Chrome or Firefox, consult the online documentation, the RWS Community website at http://community.sdl.com/, or RWS Customer Support, to see if a hotfix for your browser version exists.
Procedure
- On the Content Manager server, access the WebUI\WebRoot\Configuration subfolder of
%TRIDION_HOME%and open the filesystem.configfile you find there in a plain-text or XML editor. - At the beginning of this file, you see a list of
browserelements contained in a<supportedbrowsers>section. - To stop Content Manager Explorer from issuing a warning for a browser version listed as supported here, add a new
browserelement and set thenameandregExpattributes to values that represent the supported version. This is best done by copying thebrowserelement for an earlier version and changing the numbers. - To make Content Manager Explorer issue a warning for a browser version that is no longer listed as supported here, find or add a
browserelement whosenameandregExpattribute match the browser version you want to issue a warning for, and ensure that it has anotTestedattribute set to the valuetrue. - Save and close system.config and restart IIS.