Enabling support users access in the account
Administrators can specify if support users can be added to the application automatically or not.
Procedure
- Go to your account and select Manage Account.
- Do one of the following:
- Select the Allow RWS Support access to this tenant to have support users added to the account without any confirmation from administrators.
- Clear the Allow RWS Support access to this tenant to have support users added to the account only after administrators receive an access request email and confirm it.