Clearing the browser cache
The upgrade to SDL Tridion 2013 SP1 means that Content Manager Explorer users must clear their Internet cache before using the new Content Manager Explorer interface.
To clear the cache, do one of the following:
- Internet Explorer users
- Select the gear icon at top right and Internet Options from the menu that opens. The Internet Options dialog opens, showing the General tab. In the Browsing History area, click Delete. The Delete Browsing History dialog opens. In this dialog, ensure that Temporary Internet Files is selected and click Delete to delete the files and close the dialog. Click OK again to close the Internet Options dialog.
- Mozilla Firefox users
- From the Firefox menu at top left, select . In the dialog that opens, select the Advanced screen and then the Network tab. In the Cached Web Content area, click Clear Now. Click OK to close the dialog and return to Firefox.
- Google Chrome users
- Open the settings button (three horizontal lines) at top right and select . Ensure that the checkbox labeled Empty the cache is selected, then click Clear browsing data.
- Safari for Mac users
- Open the Safari menu and select Empty Cache. Confirm by clicking the Empty button in the confirmation dialog.