Clearing the e-mail queue for a Mailing

After you have scheduled a Mailing, Outbound E-mail puts e-mail messages in the e-mail queue and waits for the scheduled time to arrive. If you find that you want to undo the scheduled Mailing before any e-mails have been sent, you can do so easily by clearing the queue.

Before you begin

To clear the e-mail queue for a Mailing, you need Mailing Execution rights and Read permissions for the Outbound E-mail Folder.

About this task

Procedure

  1. Open the Content Manager Explorer.
  2. Navigate to the Publication > Outbound E-mail node.
  3. Select the Outbound E-mail Folder in which your Mailings are stored. In the list view, select the Mailing and click the Clear Queue icon in the toolbar.
  4. Click Yes to confirm removal.

Results

Outbound E-mail clears the queue for this Mailing