Prerequisites for Fredhopper

This section lists Fredhopper software requirements.

Fredhopper version

SDL Web Experience Optimization 8 requires version 7.5.x of Fredhopper Access Server. Contact Customer Support to confirm your version of Fredhopper.

Storage recommendations

It is recommended to store Experience Optimization content and eCommerce content separately, either in separate Fredhopper instances or in different universes (mixing content can lead to undesirable results).

Java Web application server

If Fredhopper is installed on a different machine than SDL Web's Content Deployer (as is typically the case), the Fredhopper machine needs to have the Experience Optimization Deployment Web service installed. This service in turn requires a Java Web application server that is supported by SDL Web Content Delivery. Refer to the SDL Web Content Delivery prerequisites to learn which Java Web application server releases are supported.