Use your standard Zendesk credentials to authenticate Zendesk in Trados Customer Portal.
Procedure
- Log in to your Trados Customer Portal account and go to your account name dropdown list.
- Select Connectors.
The page displays your Active, Inactive, and Available connectors.
- Select Connect under the Zendesk logo.
This will redirect you to
Zendesk. After this step is completed, you will return to
Trados Customer Portal, where you will be able to see your
Zendesk content.
Results
After you authenticate, the connector is visible under
Active Connectors. From this screen, you can connect and disconnect your connector. After connecting, you will not be asked to re-connect, so creating subsequent projects is much quicker.