Commenting
The commenting feature in Dynamic Documentation is complete with this release.
Commenting dashboard
The Comment Dashboard is accessible from the Content Manager Web Client. It enables you and approved users to manage the feedback left by visitors, and to take specific actions based on your assessment of them. Specific things you can do include:
- View all comments in the system.
- Reply to a visitor's comment.
- Vew, edit, change status, delete individual comments.
- Select and delete multiple comments.
- Use a link from the comment to view the original topic.
- Filter the comments based on properties such as dates, language, publication, comment status and user.
- Change the status of a comment from New to Approved, Declined or Completed.
Commenting pane in Content Manager
With a publication open in Dynamic Documentation, visitors can leave comments on the pages they visit.
Architecture
The Commenting feature is composed of the following elements:
- The User Generated Content (UGC) service in Content Delivery.
- UGC-related client APIs in the Content Delivery CIL.
- The ISH UGC module in Dynamic Documentation.
- A commenting pane UI in Dynamic Documentation
- A commenting dashboard UI for managing comments accessed from the Web Client.