Multiple Crawlers Colliding

Symptom

Only some of my Contenta objects are being indexed, yet I do not see errors in the Crawler log file that I am examining.

Problem

You may have two or more Crawlers running on separate computers that are indexing the same database. When this happens, the Crawlers' object counting is thrown off the "shared" database so that the AppData INDEXING_STATUS value in the shared database never states "Completed".

Solution

If you have multiple Crawlers running, each one must index a unique list of databases. No two Crawlers can index the same database. The DATABASES_TO_INDEX registry value must contain a unique list of one or more databases. You will find this registry value under the key HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\XyEnterprise\Contenta Crawler. If you have the same database name in DATABASES_TO_INDEX on multiple Crawler servers, remove all but one of those duplicate database names, making each comma separated list of names unique.