Moving single-user license to another computer without Internet

If you cannot access the Internet from the computer on which the currently activated (licensed) version of the SDL software is installed or if your firewall prevents you from performing online deactivation, you can either modify your proxy settings or use offline deactivation.

About this task

To deactivate your product when you have no Internet connection, you need to use another computer with Internet access to the SDL Account website to return the deactivation certificate.

Procedure

  1. Display the Product Activation dialog:
    • For SDL Trados Studio & SDL Passolo, go to Help > Product Activation.
    • For SDL Trados GroupShare, go to All Programs > SDL > SDL GroupShare [year] > SDL GroupShare [year] Product Activation
  2. Generate the deactivation certificate:
    1. In the Product Activation dialog, select the Deactivate offline link.
    2. On the Offline Deactivation page, select Generate Certificate.
      A Deactivation certificate code is displayed.
  3. Return the deactivation certificate:
    1. Switch to a computer that can access the Internet and log onto SDL Account.
      1. Select the Licenses link.
      2. Follow the prompts for returning your deactivation certificate for your SDL product using the copy of the deactivation certification that you have.
    2. Return to the Product Activation dialog and select I have returned the deactivation certificate to SDL.
    3. Select Confirm.
  4. Activate the certificate on the new computer.