Moving single-user license to another computer without Internet
If you cannot access the Internet from the computer on which the currently activated (licensed) version of the SDL software is installed or if your firewall prevents you from performing online deactivation, you can either modify your proxy settings or use offline deactivation.
About this task
To deactivate your product when you have no Internet connection, you need to use another computer with Internet access to the SDL Account website to return the deactivation certificate.
Procedure
- Display the Product Activation dialog:
- For SDL Trados Studio & SDL Passolo, go to .
- For SDL Trados GroupShare, go to
- Generate the deactivation certificate:
- Return the deactivation certificate:
- Activate the certificate on the new computer.