Audience Manager and Outbound E-mail user accounts

The following table provides a summary of the Outbound E-mail and Audience Manager subsystem and services user accounts.

The names of the users in the User account column are suggestions; you are free to choose your own user account names. You must add the users, with the exception of the database users, as Administrator users within Tridion Content Manager.

User accountDescriptionAccount typeDefault identity
oesystemSystem account for the SDL Tridion Audience Manager COM+ applicationWindows accountNetwork Service
oebounceService account for the Tridion Outbound E-mail Bounce Processor serviceWindows accountLocal System
oemailerService account for the Tridion Outbound E-mail Mailer serviceWindows accountLocal System
oetrackingService account for the Tridion Outbound E-mail Collect Tracking Data serviceWindows accountLocal System
oetriggerService account for the Tridion Outbound E-mail Queue Triggered Mailings serviceWindows accountLocal System
oesyncService account for the Tridion Outbound E-mail Synchronization serviceWindows accountLocal System
oedbuserDatabase account for the Audience Manager database (Tridion_cm_email).Database identityTCMDBUser
oesmdbuserDatabase account for the Audience Manager Subscription database (Tridion_submgmtDatabase identityTMSSMUser
oepsduserDatabase account for the Outbound E-mail Tracking database (Tridion_trackingDatabase identityTMSPSUser