Configuring confirmation e-mail defaults
In the <PresentationSide> section of the configuration file OutboundEmail.xml, configure <ConfirmationEmailDefaults> sections to specify the default e-mails sent to subscribers when they confirm, subscribe, change their profile, or unsubscribe from a Mailing. The defaults are used if no <ConfirmationEmail> elements are defined.
Procedure
- Open
OutboundEmail.xmllocated by default in the config subdirectory of your Content Manager root location in a plain-text editor or XML editor. - Locate the
<ConfirmationEmailDefaults>section, for example:<PresentationSide> ... <ConfirmationEmailDefaults type="Subscribe"> <Subject>Please confirm your subscription</Subject> <SenderName>Sender</SenderName> <SenderAddress>sender@localhost</SenderAddress> <ReplyAddress>sender@localhost</ReplyAddress> <RequireAllFields>false</RequireAllFields> </ConfirmationEmailDefaults> <ConfirmationEmailDefaults type="OptedIn"> <Subject>Your subscription has been confirmed</Subject> <SenderName>Sender</SenderName> <SenderAddress>sender@localhost</SenderAddress> <ReplyAddress>sender@localhost</ReplyAddress> <RequireAllFields>false</RequireAllFields> </ConfirmationEmailDefaults> <ConfirmationEmailDefaults type="ChangeProfile"> <Subject>Your profile has been updated</Subject> <SenderName>Sender</SenderName> <SenderAddress>sender@localhost</SenderAddress> <ReplyAddress>sender@localhost</ReplyAddress> <RequireAllFields>false</RequireAllFields> </ConfirmationEmailDefaults> <ConfirmationEmailDefaults type="Unsubscribe"> <Subject>You have been unsubscribed</Subject> <SenderName>Sender</SenderName> <SenderAddress>sender@localhost</SenderAddress> <ReplyAddress>sender@localhost</ReplyAddress> <RequireAllFields>false</RequireAllFields> </ConfirmationEmailDefaults> ... </PresentationSide> - Specify a value for the
typeattribute for the<ConfirmationEmailDefaults>section from one of the following:SubscribeOptedInChangeProfileUnsubscribe
Specify the following settings:
Element Description SubjectThe subject title of the e-mail message sent when the user has confirmed, subscribed, changed their profile, or unsubscribed from a Mailing. SenderNameThe name of the sender as you want it to appear in the confirmation e-mail message. SenderAddressThe e-mail address of the sender as you want it to appear in the confirmation e-mail message. ReplyAddressThe reply-to e-mail address as you want it to appear in the confirmation e-mail message. RequireAllFieldsSet to trueto if you want the e-mail to be sent only if all Merge Fields can be resolved. - Save and close
OutboundEmail.xml.