Upgrading Synchronization Server (Tracking retrieval)

Upgrade the components in your .NET or Java Web application that synchronize e-mail tracking data for Outbound E-mail.

Procedure

  1. Go to your Web site running your Synchronization Server components for Tracking.
  2. Upgrade your Content Delivery—the files you need to upgrade are delivered as part of the Content Delivery API Server Role:
    • In a .NET Web application, replace your JAR files and DLLs
    • In a Java Web application, replace your JAR files
  3. Access the SDL Tridion installation media.
  4. In a .NET Web application:
    1. Update the DLLs for Contact Synchronization, Tracking and Tracking retrieval: navigate to Outbound E-Mail\Presentation System\NET\Synchronization\bin and copy and replace the existing DLLs in the \bin folder of your Web site.
    2. Update ASPs for Tracking retrieval: navigate to Outbound E-Mail\Presentation System\NET\Synchronization\ and copy and replace your existing Trackingsync.aspx and Trackingsync.aspx.cs pages.
    3. Update JARs: navigate to Outbound E-Mail\Presentation System\NET\lib and copy and replace the existing JAR files in your Web site \lib directory.
  5. In a Java Web application:
    1. Update JARs for Tracking and Tracking retrieval: navigate to the Outbound E-Mail\Presentation System\Java\Tracking directory and copy and replace the existing JAR files in your Web site \lib directory.
    2. Update the JSP for Tracking retrieval: navigate to Outbound E-Mail\Presentation System\Java\Tracking\Web and copy and replace your existing trackingsync.jsp page.
  6. Test the installation by opening a browser and running the trackingsync page.