Upgrading the Tracking and Subscription databases

Upgrade your existing Tracking and Subscription databases for Outbound E-mail and Audience Manager using the SDL Tridion Database Manager tool.

Before you begin

  • To upgrade the Tracking and Subscription database you need details of DBA and user credentials and the names of these databases.
  • Make a back-up of your database before upgrading.

Procedure

  1. Access the SDL Tridion installation media.
  2. Navigate to the Database\ directory.
  3. Run the executable called DatabaseManager.exe.
  4. Select Upgrade Database in the startup screen.
  5. Select the databases you want to update and click Next.
  6. Follow the instructions in the wizard to create the database.

Results

The database upgrade modifies to the structure of the database tables.

What to do next

If you encounter problems during upgrade, consult SDL Tridion Customer Support for assistance. Do not attempt to fix the database.